Refund policy

Elevated U Return & Refund Policy

At Elevated U, we stand behind the quality of every piece we create. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  • You have 30 days from the delivery date to request a return.

  • Items must be unused, unwashed, and in the same condition that you received them, with original tags/packaging.

  • To start a return, contact us at info@elevatedudesigns.com with your order number.

Refunds

  • Once your return is received and inspected, we’ll notify you and process your refund back to your original payment method.

  • Refunds typically appear within 5–10 business days, depending on your bank or card provider.

Shipping on Returns

  • Free return shipping is included for all eligible U.S. orders.

  • For international orders, return shipping costs are the responsibility of the customer.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

  • Clearance or discounted items

  • Gift cards

  • Custom-made or personalized items