Refund policy
Elevated U Return & Refund Policy
At Elevated U, we stand behind the quality of every piece we create. If you are not completely satisfied with your purchase, we’re here to help.
Returns
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You have 30 days from the delivery date to request a return.
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Items must be unused, unwashed, and in the same condition that you received them, with original tags/packaging.
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To start a return, contact us at info@elevatedudesigns.com with your order number.
Refunds
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Once your return is received and inspected, we’ll notify you and process your refund back to your original payment method.
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Refunds typically appear within 5–10 business days, depending on your bank or card provider.
Shipping on Returns
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Free return shipping is included for all eligible U.S. orders.
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For international orders, return shipping costs are the responsibility of the customer.
Final Sale Items
The following items are final sale and cannot be returned or exchanged:
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Clearance or discounted items
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Gift cards
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Custom-made or personalized items